11:37 06 Sep 19
I am very new to the world of renting a property. Last time around my partner did all the leg work!Now it's just me I have realised that there good agents and bad agents and that it's a minefield out there.When I first made initial contact with Fair-way I was a bit put out that they wanted so much information from me, before I could even VIEW a property and honestly? It made me a bit cross.However my opinion was very quickly changed. Mark and James are incredibly polite, professional and reliable, two very nice people. They explained that it was better for both me and them to gain an understanding of my financial and personal position. After all, if I couldn't afford the property, or meet the remit, then there would be no point in viewing it and everyone's time would be wasted.Thank you both for making the world a better place.
12:17 04 Sep 19
Fairway properties have been amazing to us during the process of our house sale. We have been one of their first house sales and they have been extremely helpful and professional throughout. We hit a few rocky points during the process with regards to solicitors etc but fairway properties were on the ball and were contacting them daily to help speed the process along for us. We have been so happy with their service that they have provided and we would 100% recommend them to any of our friends or family that were looking at selling their home. Thank you again to mark, James and also a special thank you to Steve who has done most of the work for us.
06:54 17 Jun 19
As tenants, we had a great experience with Steve from Fairways. Responded to all flat issues and queries promptly. Courteous, polite and friendly. Very supportive and flexible during a difficult time in our life. Extremely reasonable about 'wear and tear' issues. People who came to fix things in the flat (particularly John) were always professional, courteous and an absolute pleasure to deal with. Steve and the lovely flat we moved out of (for work reasons) are sorely missed!
16:10 16 May 19
Genuinely the best estate agents I have ever dealt with. Always happy and polite and problems where always sorted in timely fashion.
13:51 17 Apr 19
They acted quickly when any problems arose regarding the flat I was living in. The workers who preformed the work were always professional and courteous.
22:53 15 Nov 18
Fair-Way Lettings are great. In the short time in which I have rented a property with them I have had a positive and professional experience. Mark and James in paticular are extremely efficient and quick to respond to any problems or queries. No problem seems to be too small to deal with and the customer service has been excellent. I would definitely recommend Fair-Way Lettings.
16:01 11 Oct 18
I have been a tenant with fair-way lettings for 4 years and I can’t express how amazing they have been to me and my family. The agents are all so lovely and have really looked after us, nothing was to much trouble. I would recommend to anybody. Thank you so much for all your support, I am forever greatful.
15:40 17 Sep 18
We like to thanks Fair-Way Lettings for their level of service and support we have received throughout our tenancy over the years. It has been very hard at times but the team have always acted on our requests with no questions. Thank you again. We hope your next tenants are as good as we were :))
19:30 10 Sep 18
21:31 31 Jul 18
The team here will always go the extra mile. Would recommend to all.
16:48 28 Jul 18
Both myself and family members have used Fair-Way lettings to rent out properties. They remain professional and continue to keep us updated. Tenants found within a week for both properties and they have always been happy and available to answer any queries. Would definitely recommend!
ADM Garden F.
09:04 24 Jul 18
Very helpful. The best agency i have dealt with by a "fair- way". thanks to the team for sorting the new home!
António José S.
07:04 04 Jun 18
12:59 30 Mar 18
dumitru vasile P.
13:02 26 Mar 18
13:24 20 Feb 18
Recently we rented a property from Fair-Way, the level of professionalism is exceptional. Thanks to Mark who is credit to the company for the level of service provided. Everyone I’ve dealt with has been prompt, friendly and swift with their responses. Always following up to ensure your query has resolved to your satisfaction. Great service and helping you each step of the way to make the whole rental process as easy as possible. I would highly recommend this company to everyone. Many thanks 😊
20:26 25 Jan 18
Very friendly and helpful . Thank you guys for great service !
09:29 23 Jan 18
Fair-Way Lettings in Birstall have been very professional, helpful and friendly throughout the entire process of moving house. For me, it was the first time renting a property and the staff at Fairway couldn't have made things easier. They guided us through every step of the process making it as stress free as possible and would go the extra mile to accomodate us with convenient appointment dates/times based on our shift pattern. There was a few odd jobs that needed completing on our arrival (we were made aware of these) and these were arranged in a timely manner too. An extra thank you to John (handyman on behalf of Fair-Way) for all his hard work and professionalism and friendly attitude. We love our home - thank you for everything Mark, Steve and the rest of the Fairway Lettings team. Marie H (& Hayley J) x
17:05 17 Jan 18
As a tenant any problems with the property were quickly resolved and the rental process was fully explained. Very easy to deal with.
19:26 16 Jan 18
Our house was badly damaged by a gas explosion and Fair Way Lettings managed to find us alternative accommodation in a remarkably short period of time especially considering it was just before Christmas.All of the team bent over backwards to help us in what were very difficult circumstancesIf I was ever to either rent or let a property in the future they would be the people I would go to
19:15 20 Dec 17
Had a good experience with Fair-way Letting Agent. I have recently rented a property from them. They are very efficient, professional and approachable
13:38 04 Nov 17
Nice, helpful and professional staff, great service! The house we rent is fantastic, and since everything works perfectly, we did not have to contact them yet...
08:19 28 Oct 17
Brilliant!! This is the 3rd year I have renewed my tenancy I love my property and fairway Lettings have always been helpful, professional, friendly and approachable. I’ve never had any problems and would recommend these guys 100%. Thank you to all of you!!
20:20 28 Sep 17
Very smooth process from start to finish. Great customer service from Mark.
13:19 15 Sep 17
Great agents very helpful and pleasant to deal with. Always delt with any queries immediately.Sorted agreement out very quickly. Would definitely rent through them again or if I ever buy to let will use these.
20:36 28 Aug 17
18:52 11 Jul 17
I let my house through FWL for 18 months. They found me some good tenants very quickly. I found their service to be quite professional and they made sure I was was aware of all my responsibilities as a landlord and when a tenancy deposit issue arose, resolved it in a very professional and efficient manner. Would use again.
21:21 03 Jun 17
Fairway were brilliant when we brought a property to the rental market, advising us step by step and finding lovely tenants who took care of the property. When, after a number of years, it became necessary to 'take back' the property again they helped and advised in such a way that the tenant was found alternative accommodation which has worked out to be a beneficial move and we were helped with the correct procedures. Everybody has ended up happy - no tears - and we are all good friends!
20:17 29 May 17
I can throughly reccomend Fairway Lettings as a letting agent for your property, they help you through the whole process and are there to assist when things don't go to plan which has been invaluble to me as a first time landlord. The whole team are professional and easy to talk to and nothing is to much trouble for them.
19:31 29 May 17
For almost a year I have been renting my current property through Fair-Way Lettings and have found Mark, James and Steve to be professional, friendly and accommodating. Would recommend to anybody looking to rent a property in Leicestershire
08:15 25 May 17
They are fast and fair. They dealt with the moving process very quickly and were able to solve any queries we had in a timely manner which helped us have a very easy move. They are very friendly and approachable as well. Love these guys.
19:09 24 May 17
Great customer service. Very happy with the help and customer service. Specially Mark. I highly recommend fair way lettings.
14:53 18 May 17
Professional, friendly and efficient. I have always been impressed with how quickly and easily they have dealt with all the paperwork. They seem to attract high calibre, professional, and reliable tenants. Would highly recommend them and the team working.
18:01 20 Mar 17
Absolutely fantastic service. This is my 4th letting agency in the UK and of course this one is the best. James was very professional and very friendly. All the guys (James, Steve, etc) were always ready to answer my questions when I called and responded all my e-mails at any time. I remember a problem related to the heating and they sent me the contractor immediately.I would recommend Fair-ways lettings!!
11:35 19 Oct 16
I have been using Fair-Way letting for about 3 years. Not only do they look after my property interest but that of my whole family. We have all been very happy with the service received. Russ and James have always been very helpful carrying out instructions as requested which fills you with confidence. Mark is the newest member of the team. He deals with my property, like the others nothing but helpful, his communications are clear and concise. A really good team who are both approachable and professional, I have recommended them to friends and family and have no issues in doing so to a wider audience. Really nice guys, you could do a lot worse than have these guys manage your property or letting requirements.
10:03 15 Jun 16
Fair-Way Lettings have been brilliant from the start. They arranged our viewing and signing paperwork at times to suit us, and answered any questions promptly.We recently had a problem with the burglar alarm going off very late at night, and the team were there to support us, even getting someone out to fix the problem within 20 mins. Overall our experience with the team has been great, and we wouldn't hesitate to recommend them.
15:33 07 May 14
Very happy with the service they gave us, really nice friendly people and very helpful. out of all the letting agents we went to fairway lettings were the best by far, there was just no comparison.
18:45 02 May 14
I've recently rented a property from Fair-Way Lettings. I found the service very good and straight forward. They acted quickly when we confirmed our interest in the property and made the moving proceed seem uncomplicated. They carried out a thorough survey and made sure the property was in good shape ready for move in day. A courtesy call a few days after we had moved in was a nice touch. I haven't had any issue with the property do date but I expect any problem would be solved in a high standard by the team at Fair-Way Lettings.
12:51 20 Apr 14
Lovely estate agents, from the first viewing they were friendly, helpful and efficient in moving us into our flat and we couldn't be happier ☺
11:50 19 Apr 14
I have found fairway lettings to be very professional and helpful, if you are looking for your perfect home then I would recommend popping in to see them.
15:21 11 Apr 14
As a landlord we have used Fair-way Lettings for a number of years and found them to be very polite and professional. As a full managed service they always keep us fully informed in a timely manner and provide appropriate advice for any maintenance required to our property, great all round service. I would not hesitate to recommend them to other landlords and in addition they are great value for money, a fraction of the price of the letting agents on the high street with twice the service.
08:30 11 Apr 14
Very professional from start to finish. Showed up on time at the viewing, explained the amenities. Polite on all occasions we visited the office. Courteous telephone manner every time. Explained all forms thoroughly and answered all of our questions. Very happy with the service!
22:57 29 Mar 14
Great service from the outset, very professional attitude and took all of the hassle out of letting my property out.
19:21 26 Mar 14
Was desperate to find a house for myself and two daughters and needed one quickly due to starting at Uni within two weeks. James was very professional but also very friendly. He managed to speak to the landlord and explain my circumstances. And this meant I was able to send all the documents needed for a tenancy check almost immediately. I was able to move in as soon as the landlord had purchased the property. James was always ready to answer any of my questions when i called and responded to e-mails as soon as office hours allowed him to. The after care I have received has been incredible too. Mark was always willing to step in and help if James was unavailable. It was a very friendly and professional service. I would recommend them to everyone.
11:05 24 Mar 14
I am a first time tennant and felt very cautious going onto the rental market. I found this property and have to say how smoothly Mark, James and Ross have made this go. They have gone out of their way to make things easy and if at any point I have needed their advice they were always available. I am a very happy tennant. I would have no hesitation in recommending fairways both as an agent for landlords and tenants. thankyou
19:57 23 Mar 14
I've been a tenant with Fair-Way Lettings for approximately four years now. My overall experience has been good. The team have always been friendly and helpful. I'm happy with the support and service they provide and I am confident that any problems or concerns I may have will be dealt with swiftly and professionally as there is always someone available that is happy to help whenever I have called.
21:11 22 Mar 14
As a young couple we had found that some agents were not interested in helping us find a place to rent, despite the fact that we both had full time jobs and could prove we were able to afford bills and rent each month. When we got in contact with Fairway about the property that they had advertised, they were very happy to help and talked through the options available to us. Unlike other estate agents, Fairway took us seriously and didn't write us off as soon as we gave our ages. They helped us through the application process and were available to answer any questions we had both on the phone or via email. As soon as everything had gone through we were contacted by Fairway and before we knew it we had the keys to our first property together and were moving the furniture in. We have dealt with both James and Mark and have found that they have both been more than happy to help with any questions, problems or concerns both during application and after moving in
18:17 20 Mar 14
From initial contact with Mr Kent and now with James and Mark the communication has been very professional. They are prompt in responding to queries and so for appear to deal with me as Landlord and tenants to be equitable. The contacts are business like, to point in hand and deal with the matter in hand effectively. Communication is clear. We hope it continues in this way. I therefore recommend Fairway lettings for others who are interested in letting their property.
20:55 10 Mar 14
Fairway Lettings Agency have managed my Property for 4 years now and they have given excellent service, they have also been very supportive towards me and any decisions made. I find them very easy to talk to and also very pleasant therefore i would highly recommend them.
20:31 08 Mar 14
Being a first time landlord, I found the Fairway Letting team to be extremely helpful and encouraging. I had the process explained to me in detail and it proved to be a hassle free process. The team were reliable, professional and friendly, and very careful about the tenants that would be living in my property. They constantly kept me informed about my property with regular updates, and resolved any problems straight away.I would definitely recommend them to anybody - ten out of ten!
12:50 19 Feb 14
From start to finish:I was shown around the property by Russell Kent. The viewing was friendlybut professional with an open approach to asking and answering questions.The positives and negatives were pointed out which gave me a sense of trustand faith in the type of company I would be letting from. It was refreshingto hear such comments with regard to my landlord in terms of maintenance ofthe property should the need arise.This property was perfect and so all systems go; however I was due to go onholiday 1 week later and a result of this time was of the essence. This iswhere I met James Maker and Mark Weale once again very friendly andprofessional. I completed the paperwork with Mark, which was explained to mein fine detail with all questions answered. James then got on the case andliaised with the landlord and chased my references. In-between this time Ihad regular contact with both Mark and James by email - my emails wereacknowledged and if necessary were acted upon with in the hour which wasvery reassuring. By the end of the week I had the all clear thanks to thespeedy work of Russell, James & Mark. I had a week away and came home to thekeys.On moving in due to the strong winds the tree in the garden neededattention. I contacted Mark who liaised with the landlord and within thehour I was reassured that the landlord had been notified and that I wouldreceive a visit that evening - I even received a courtesy text from mylandlord to check that the time would be sufficient for a visit. Someonecame round and we have made arrangements to rectify the problem. Thisexample reiterates to me that on the first viewing everything that wasdiscussed with Russell was honest and sincere.I would like to thank Russell, James & Mark for their extremely professionalyet friendly approach in helping me and my family to find the right home forus and going above and beyond to make it happen in a very short space oftime. I have been renting properties over 6 years now and these gentlemenare a fine example of a great service to which I feel comfortably reassuredthat the service I will receive from them will be for the length of thetenancy and not just for the initial sale.To which I can't thank you all enough!Thank you in advance!
17:04 10 Feb 14
A supremely professional company. From our very first contact telephone call with Fair-Way Lettings, through to our first meeting at the property and the subsequent application process, we found the company extremely easy to deal with, extremely helpful and very informative. Our application was not a simple process due to our personal situation at the time however the Management team at Fair-Way guided us through it step-by-step and were always available to answer our questions. All information relating to the property was provided to us readily and, since becoming tenants, I could not have asked for a more prompt or professional response to any queries that I have raised. Any information that Fair-Way need to impart to me in relation to the property is always done in a friendly and courteous way, with clear and concise information given. Fair-Way are by far the best Lettings agency that I have ever dealt with and I would have no hesitation in recommending them to anyone.
21:31 06 Feb 14
From the moment my sister and I enquired about the property Mark and James were tremendously helpful and professional. Our application was processed very quickly and they were very supportive about any concerns we had. Balancing being friendly and approachable but also professional and direct can seem like a challenge for some people in their industry but Mark and James demonstrated these qualities with ease allowing us to feel that our application was in safe hands. Very happy with the service we received and would definitely recommend to our family and friends.